“Ernest Monson was very kind. He didn't try to rush me. He listened to my questions and concerns. We looked at my x-rays, and he came up with a plan for action. The nurse and the receptionist were both charming and very welcoming, and my experience at the Flagstaff Bone & Joint was a pleasant one.”
“Very professional. Takes the time to discuss and answer all your questions thoroughly. Wish he was my primary care doctor. Wish all were like him!”
“Good honest discussion and approach to my condition and follow up. ”
“Very helpful and informational. ”
“Shayne was amazing! I have been living with this pain for most of my life. I will be 58 next month, have always had an athletic lifestyle, and have been pretty much bedridden the past few years. It turns out I have a rare condition that he spotted right away. Gives me hope that I will get my life back. Thanks so much.”
“I’m happy with both the level of professionalism and kindness along with the cleanliness of the office. All around exceptional. Thank you. ”
“Ernest Monson was very helpful and professional! He explained everything to us and was very helpful!”
“I fell and thought I broke my ribs. PA, Monson confirmed I broke them on both sides and gave me pain management tips and a way to manage pain with ibuprofen and Tylenol He is an excellent practitioner. ”
“I was explained what I need to do for pre-op. I am very confident. He is great!”
“Very good and very satisfied.”
“He explained everything and answered all my questions. Very considerate.”
“What a wonderful experience! The staff was super friendly, punctual, and very professional. Shayne Monson was very knowledgeable and had all the images and records at his fingertips and took his time to show and explain everything he saw. I felt so comfortable in his care. He was entirely on top of communication with other offices and doctors for my future care with Flagstaff Bone & Joint. Excellent service, excellent care. The very pleased patient here.”
“All of the staff were extremely nice and helpful. Shane was attentive, diagnosed my problem and gave clear instructions and more than one alternative to alleviate my sore elbow. He was friendly and appeared to be interested in making me better. ”
“Always have a great appointment, very thorough and understanding. Listens to my concerns and explains in detail. I'm happy and confident every time I leave my appointment thanks to him.”
“Answered all my questions thoroughly and honestly in a language I could understand.”
“Very good.”
“It was a kind and joyful experience. No complaints. Good people. I would recommend to anybody that needed one.”
“The doctor was very kind!!”
“The provider is very impressive, and the office staff is friendly. ”
“He was attentive and explained why we needed X-rays and an MRI before any diagnosis of my left knee. He recommended I return to using my cane to avoid a possible fall, which I did not like hearing, having worked so hard to regain leg strength. He took time to discuss my fall risk without the use of my cane. I appreciated his concern. Thank you.”
“Fast service. Thank you for all your help. ”
“The friendliest office staff and provider I've ever dealt with! Did I say On Time? They were! Clean and quaint office. Perfect way to start my day.”
“Met with Shayne Monson. I call him doctor as that is how much I respect him and his abilities even though I am aware that he is a nurse practitioner. Shayne Monson went over the MRI in detail and explained everything that he saw and that he planned for my future treatment which is injections in my back. I was impressed with his cordiality and his willingness to take the time to explain to me exactly what was going on and what procedure would be in my best interest.”
“I have to say that you all are my angels in disguise! I have never had such excellent care. You all are always very kind, loving, caring, and still keep your ear open for whatever it is I have on my mind, whether it be a concern, or to talk if I'm having a bad day! I'm never afraid to pick up the phone and call you! Thank you so much for caring about my well being and most of all, my life!!! God Bless You all! I trust you with my life! Dr. Shayne Monson, you are a very kind man. If I ever had fear in a doctor, you helped me get over that! Thank you!”
“Great group of people, very helpful and professional. ”
