I want to thank all those at Flagstaff Bone and Joint who made my experience repairing my rotator cuff such a positive one. Needless to say as a first time surgery, I was not enthusiastic about the process. At every step of the process, from first exam through surgery and follow-up, Dr. Botti’s team was phenomenal. Again, all my thanks and appreciation.
My feedback concerns my new patient paperwork and arrival in your office for my appointment. The new patient paperwork made me feel very welcome. I appreciated the page which outlined your services as well as others I could be referred to. Your reminder call was courteous and informative. When arriving in your office I was greeted warmly and treated very professionally and with respect. I appreciated the screen in the waiting area which listed estimated wait times.
I had 2 appointments today – everything was taken care of efficiently, in a timely manner and with extremem friendliness and politeness! EVERYONE was great – it was a great experience although I’m sure I’ll be back a bunch!
I have been a patient of Flagstaff Bone and Joint for 17 years. Since I am a registered nurse, for 37 years, my knees wore out and have been injured by rock climbing, hiking, skating, etc. Both knees have been replaced and I refer everyone here for all joint and bone issues. The care, compassion and expertise provided here is the best you can get. Originally injured my knee in 1975. Still Walking!
Great experience with Dr. O’Donnell and PRP and prolotherapy. Kneereplacement surgery was not an option at this time so I decided to try the PRP & prolotherapies. Two months now and the improvement is more than I expected. My pain is gone and I am walking great. Dr. O’Donnell is personable & professional as is all the rest of the doctors and staff I have worked with. Great office. Good outcome. Thank you for giving me my life back without pain.
As a patient with you, I am very pleased with my whole experience. I work for a doctor and appreciate the care and efficiency I have received. The sling was a challenge at first, but I figured it out.