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Thank you for choosing Flagstaff Bone & Joint for your care. We take pride in helping our patients overcome injuries, relieve pain, and return to active, healthy lifestyles.

In this section, you can read stories from patients we’ve treated about their experiences and recoveries under our care.

Read what our patients are saying about Flagstaff Bone & Joint.

You can also read what our patients are saying about Flagstaff Bone & Joint by visiting our doctor profiles.


Average Rating: 4.9
“This office personnel is always kind, helpful and nice. It is a pleasure dealing with such nice caring people.”
– Maryann T.
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“I have had 2 total hip replacements and one knee replacement with Dr. Randall for whom I have the highest respect. She changed my life with these surgeries! I go into the office for annual checkups on my replacements and for occasional muscular or joint issues. On these occasions, I generally see Dr. Randall's PA, Jennifer Almendarez, who is terrific -- knowledgeable, professional and so friendly. Over the years the office has undergone pretty significant upgrades to their systems and processes and throughout it, all the office and technical (radiology) staff have been unfailingly competent. This office understands the importance of customer service and I think they are terrific.”
– Kathleen M.
“Pleased with all aspects of the care I received from Dr. Randall and staff.”
– Robert B.
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“Dr. Randall is the best knee replacement surgeon. She cares about her patients, is friendly and excellent care provider. I appreciate her concern about providing the best for her patients. If in the future I will need additional or other type of orthopedic surgery, I will find her wherever she is.”
– Lenka H.
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“I recently accompanied a friend who had day surgery with Dr. Randal. I was impressed with how much care he received before & after his surgery. I was delighted that Dr. Randall stopped in to check on him before letting him leave the hospital. That boosted my confidence for the day that I will require a knee replacement.”
– Sara C.
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“Needed to have a joint replacement done and was referred to Dr. Randall because I was told she was the best. SHE IS THE BEST! I am so happy with my results. The entire process was easier than I thought because Dr. Randall and her staff did everything to prepare me. I am 100% confident referring Dr. Randall to anyone needing a joint replacement. She is the only one to go to.”
– Kim P.
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“Dr. Randall is simply the best surgeon around. I cannot be more impressed. Thank you, Dr. Randall for giving me my life back!”
– James K.
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“Dr. Monson not only listened to my descriptions of aches and pains but, he also gave a thorough description of all my treatment options.”
– Dale M.
“I am very please with Dr. Ross Jones. He was very compassionate and understanding and willing to listen to my concerns. He treated me with respect and kindness. My low back surgery was a total success. I highly recommend him to anyone considering surgery. Dr. Ross Jones rocks!!!”
– Joyce J.
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“I saw Dr. Jones to discuss issues with my C-spine, which is herniated along with arthritis issues. Dr. Jones went over my xrays and MRI to explain what he saw and gave me options for medications, as well as future surgery and what that would entail. We were very impressed with Dr. Jones and felt confident with his advice. We will definitely continue to see him as needed.”
– Marilyn W.
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