Patient Reviews

We love hearing from our patients, and we take pride in helping our patients overcome injuries, relieve pain, and return to active, healthy lifestyles!

Please take a moment to explore the stories of our past and present patients to learn more about our commitment to your bone, joint, and muscle care.

To see reviews about individual doctors, visit our doctor profiles.

  • “Jennifer Almendarez, P.A.-C is very lovely, and she listens to my questions and needs. I've always liked how personable she is.”
    – Debbie C.
  • “Dr. Flint did my surgery, I was very pleased. I only saw him the day of surgery. Dr. Monson did everything else and was top notch. Thank you for taking care of me, my arm is just like new.”
    – Diane S.
  • “He took time to answer all my questions and to review all available options for me.”
    – Linda S.
    Treating Doctor:
  • “He is very knowledgeable and took the time to explain what he meant by his statements.”
    – Andrew V.
  • “The staff is invariably professional and polite. Jennifer Almendarez, P.A.-C is also exemplary in that she is friendly, efficient, an excellent listener, thorough in her explanations, gentle and competent in her treatment. Do not let her get away!”
    – Maria M.
  • “The doctors, nurses, assistants, and all the staff, in general, are very courteous and very caring people. They treat me with respect and they are very good at explaining to me in detail my problems and at letting me know exactly what they will do for me and what I should expect. They make me feel safe and confident to be under their care. ”
    – Elvira G.
    Treating Doctor:
  • “ Fantastic.”
    – Michael W.
  • “I liked that he listened to what I said. ”
    – Patricia B.
    Treating Doctor:
  • “Dr. Monson listens and wants the best for his patients.”
    – Marie G.
  • “Very positive.”
    – Mary P.
  • “ I only wish that I had encountered Dr. Jones three surgeries ago. He is always cheerful and upbeat, totally honest and completely professional. The same can be said about the entire staff.”
    – John C.
    Treating Doctor:
  • “Answered all questions satisfactorily and information was very informative. She took as much time as I needed to answer all questions and concerns”
    – Lynda M.
  • “I was treated with kindness and concern by everyone there.”
    – Betty R.
  • “Dr. Jones and his staff provide excellent patient interaction, discussing your medical issues, ways to address them, medications, etc. I would highly recommend Dr. Jones.”
    – Marilyn W.
    Treating Doctor:
  • “All the staff are wonderfully kind and accommodating.”
    – Kimberly B.
  • “Jennifer Almendarez, P.A.-C she listens to me about my knee problem pain. She gave me my options. Very understanding and told me how it's going to go.”
    – Julia K.
  • “She's always very concerned and understanding. I'm looking forward to visits, wonderful person! ”
    – Julia T.
  • “Dr. Ross Jones, is an excellent and very caring surgeon that did the necessary repairs to my lower spine and completely eliminated all nerve pain that I had! I highly recommend Dr. Jones and his staff that are just as caring as he is! My quality of life has greatly improved because of his skilled work and I can't say enough about what an honor it is to be involved with Dr. Jones and all of his team.”
    – Bill W.
    Treating Doctor:
  • “Before retiring, I was a health care administrator and manager for more than 35 years. Greatly, impressed with how you conduct your business overall and Dr. Botti and Kirk Butler, P.A.-C in particular. Their apparent competence has a high level of professionalism and is very reassuring in a region where that is often scarce. The caring and personable demeanors of them both, as well as all the other staff we encountered, greatly helped to make this problematic procedure bearable. Thank you all.”
    – Robert M.
    Treating Doctor:
  • “Knee cortisone injection, very easy and painless. Great. Thanks!”
    – Denise W.
    Treating Doctor:
  • “Very professional, easy to work with, listened to my concerns and tried very hard to find a solution to my problems. I would recommend Dr. Jones to anybody!”
    – Jean L.
    Treating Doctor:
  • “I had an appointment in May for my pre-operative appointment, and after, I was seen by Jennifer Almendarez P.A.-C to go over things for surgery. She listened to all the questions I had for her, and then answered them for me. The whole staff there are just fantastic. Thank you for all your help.”
    – Mary T.
  • “After a disappointing experience with my provider at KRMC (I kept complaining about severe pain after a hip replacement, and my provider kept telling me “the X-rays look good”) I took a friends advice and came to Flagstaff bone and joint. After a thorough review of X-rays, ct scans, and all the rest, Dr. Randall turned me over to Jennifer for treatment. Jennifer is a superstar, and after four visits I am good to go. Precisely placed steroid shots and physical therapy fixed a year-long problem. It’s 300 miles round trip from Kingman to Flagstaff, well worth the trip! ”
    – Michael P.
  • “Dr Botti is the best. When I had problems with my knee and no one would listen to me Dr. Botti took care of it for me. Had a knee replacement done by him and the care was great. Kirk Butler has been so helpful with the follow up. Best patient care ever. Highly recommend both Dr Botti and Kirk Butler. ”
    – Patricia L.
    Treating Doctor:
  • “My experience with Doctor Meier has been great. He is an excellent doctor. He is very experienced and professional. I have recommended him to few of my friends with spine problems and they also are very happy with his diagnosis and care. My experience with Flagstaff Bone and Joint as a whole through the years has always been impressive. Thank you!”
    – Jacqueline O.
    Treating Doctor: