Patient Reviews

We love hearing from our patients, and we take pride in helping our patients overcome injuries, relieve pain, and return to active, healthy lifestyles!

Please take a moment to explore the stories of our past and present patients to learn more about our commitment to your bone, joint, and muscle care.

To see reviews about individual doctors, visit our doctor profiles.

  • “Fast service. Thank you for all your help. ”
    – David C.
  • “I have had two issues, a fall that broke my patella, and before that lower back pain seeing Dr. O'Donnell. I have had at least five visits to your office, and for every appointment, the doctor was on time. I have never experienced this at any doctors' office in 50 years. Thanks, it sure says that you care for your patients. Of course, the medical care was exceptional, and all staffers were great. One time I was at my medical equipment provider, and they couldn't find a script for a TENS machine. I called your office, and the staffer was able to get another script faxed to All-Med while I was still in the store. I think that was way above the norm as most of the time in other offices you have to leave messages to be called back the next day. Thank you for your outstanding office.”
    – Donald W.
    Treating Doctor:
  • “The friendliest office staff and provider I've ever dealt with! Did I say On Time? They were! Clean and quaint office. Perfect way to start my day.”
    – Joni B.
  • “Met with Shayne Monson. I call him doctor as that is how much I respect him and his abilities even though I am aware that he is a nurse practitioner. Shayne Monson went over the MRI in detail and explained everything that he saw and that he planned for my future treatment which is injections in my back. I was impressed with his cordiality and his willingness to take the time to explain to me exactly what was going on and what procedure would be in my best interest.”
    – William M.
  • “Everything went well.”
    – John S.
  • “I love Dr. Meier and Dr. O'Donnell. They both are very caring and enthusiastic to help me feel better. Both go above and beyond to make sure I understand every aspect of my care. They listen to me and cares about what pain and concerns I may have. ”
    – Tara M.
    Treating Doctor:
  • “She was the best employee of your staff. She was able to give me two bursa injections without any or so little discomfort. She had very very good bedside manners. And was a pleasure to have her work with me on my pain issue. Thanks for hiring her and keep employing this quality of professional. ”
    – Kenneth H.
  • “Excellent bedside manner and very friendly. ”
    – E M.
    Treating Doctor:
  • “I have to say that you all are my angels in disguise! I have never had such excellent care. You all are always very kind, loving, caring, and still keep your ear open for whatever it is I have on my mind, whether it be a concern, or to talk if I'm having a bad day! I'm never afraid to pick up the phone and call you! Thank you so much for caring about my well being and most of all, my life!!! God Bless You all! I trust you with my life! Dr. Shayne Monson, you are a very kind man. If I ever had fear in a doctor, you helped me get over that! Thank you!”
    – Jeannette R.
  • “Great group of people, very helpful and professional. ”
    – Ben N.
  • “Very professional and comfortable environment I enjoyed it very much. ”
    – Art S.
  • “Dr. Monson is charming. The professional staff is friendly I would recommend everyone to this location.”
    – Robert J.
  • “Dr. Jones was very professional, knowledgeable and took the time to explain to me what is going on with my back. He is also setting me up with physical therapy, and other options instead of going under a knife. ”
    – Jeff S.
    Treating Doctor:
  • “Jennifer at the front desk is always so friendly and accommodating! Dr. Monson is very gentle and informative. I highly recommend him to my friends.”
    – Kristine S.
  • “Dr. Monson was very professional and knowledgeable. Staff was professional and friendly as well. A lot can be said for management. Everyone seemed happy and enjoyed their job.”
    – Richard Y.
  • “Today was the day the staples came out and all bandages came off done deal no pain very informative day. Feel brand new with a great doctor and team. Thank you. ”
    – Conrad S.
  • “Very thorough. He takes the time to talk to me and explain my treatment process.”
    – Donna S.
  • “Awesome!!”
    – Don C.
  • “Dr. Monson has my full confidence. He is very thorough, professional and listens to what I have to say. To me, that is extremely important in a physician. I’m also very grateful for the way they get me right in if there is a problem and the staff always is knowledgeable and compassionate with my care. I’ve not had to wait when I get to my appointment, the office in kingman really seems to have a great system going! ”
    – Denise B.
  • “The Nurse Practitioner was professional, listened, assessed my condition and provided clear diagnosis with recommended treatment. I was quite pleased with the experience. Everyone seemed knowledgeable and very patient oriented.”
    – Dennis C.
  • “Excellent staff. Very friendly and professional. ”
    – Linda B.
  • “I came in to find some relief from pain in hip and knee. Dr. Monson understood where and how to give me what I needed. Thank you!”
    – Geneva K.
  • “Dr. Monson has always solved the problems with my back and neck. Thank you!”
    – Richard M.
  • “Clear, to the point, easy to understand and polite. ”
    – Byron B.
    Treating Doctor:
  • “Monson is always thorough, caring and has a great sense of humor. ”
    – Nadine D.