Patient Reviews: Amber Randall, M.D.

4.99235
Verified Patient Rating: 4.99 (523 patient reviews and ratings)
The following are reviews from patients of Dr. Randall.
  • “It's been a life-changing experience. Having my knee replacement by Dr. Randall has been a positive experience I felt very prepared for what would happen from the surgery to physical therapy from all the information I got before the surgery Everyone's on Dr. Randall's staff has been excellent I was referred by a friend who recommended Dr. Randall and Flagstaff Bone and joint and I'm so glad he did. Thank you for your great care.”
    – Joan P.
    Patient Rating:
    5
  • “It was a caring, speedy surgery and recovery. The office staff are to be commended.”
    – Leora H.
    Patient Rating:
    5
  • “My story started many years ago with 1 shoulder replacement, then another, somewhere in between those two the cement cracked, so another surgery to fix that, then a little while later 1 new hip, then another, then just so as to not to get too comfortable 1 knee replacement. I know you're waiting for the next knee replacement, well so am I, and I plan to wait a long time.  All of these replacements were done by the surgeons (Dr. Tori Botti and Dr. Amber Randall, at Bone and Joint in Flagstaff, AZ. I feel like I am the luckiest person in the world. The doctors, their P.A.'s (especially Mark Thiel), and entire staff have always been there for me, always. Their unbeatable expertise, encouragement, and patience were the finest that can be had. I am convinced of that. Their facility is par none. Within the walls of Bone & Joint they can do just about anything short of major surgery. I have recommended my surgeons, and the Bone and Joint facility to many very satisfied friends, and will continue to do so. I have piece of mind knowing they are only a phone call away.   I must also give a very high recommendation and kudos to Flagstaff Medical Center, the best hospital facility, with the best trained, caring faculty that I have ever had the opportunity to experience.”
    – Carolyn M.
    Patient Rating:
    5
  • “This was a routine exam to diagnose pain in my left hip. Dr. Randall and the P.A. were very helpful in explaining the reasons for the pain and answering all my questions. I was promptly taken on time for my appointment and everyone was very professional and courteous. It's a comfort to have access to such a well run practice.”
    – David S.
    Patient Rating:
    5
  • “I am a summer resident of Flagstaff. When I found out I needed a knee replacement I asked several full-time residents who they would recommend and every single person I talked to recommended Dr. Randall. One person said that she had fixed a knee on someone that had a previously replaced but wasn't working well. Then I asked my Dr. In Scottsdale who she recommended and she said Amber Randall. I had my surgery the week before Thanksgiving and was out to dinner on Thanksgiving day with my family. I believe the exercises that were recommended  before surgery made a big difference  along with the care taken to prevent infection. The surgery was unremarkable in a good way. I was up and around immediately and never looked back. I haven't had any pain in my knee. I would highly recommend Dr. Randall and her superb staff to anyone.”
    – Cheryl S.
    Patient Rating:
    5
  • “My experience can only be described in one word.  WONDERFUL So wonderful in fact that after being with me as my "coach" for my hip replacement, my sister who lives and works in Mesa Az. choose Dr. Randall to do her hip replacement surgery and I was then her "coach".    She was willing to pay the co-pay for out of contract area to her insurance company to go to Flagstaff to have her surgery done by Dr. Randall.”
    – Jacqueline M.
    Patient Rating:
    5
  • “Dr. Randall can be described with one word, "fantastic". From the first time you meet her you sense her compassion and expertise. She was recommended by every expert I spoke with. They were certainly right. I had a knee replaced by a so called renowned Dr. In Phoenix. He fitted it wrong and denied it for 18 plus months. I was told that I needed arthroscopic surgery to remove scar tissue. Also done in Phoenix and was then told that the plastic type insert between the metal implants was too small. The original surgeon still denied it. After I did my homework and asked the medical professionals in Cottonwood and Sedona. They all said go to Dr. Randall. She did a thorough exam with x-rays and to be safe and MRI. Dr. Randall said that there might be a possibility that one of the metal pieces wasn't healing right and that indeed the plastic insert was too small. She did the surgery in the morning. Thankfully it was only the insert that needed replacement. I was up walking within hours. Great job Dr. Randall!”
    – Mark K.
    Patient Rating:
    5
  • “Dr. Randall is a wonderful doctor. She has helped me to manage my hip and knee pain which had caused me pain for many years. She helped me review all my options and come to a long-term plan to keep me pain free.”
    – Alisa B.
    Patient Rating:
    5
  • “As a snow bird from CA, I found myself in AZ during the winter of 2012, experiencing great difficulty walking without pain. During PT at the Verde Valley Medical Center, my therapist suggested that I have my doctor order some hip x-rays. Tadaa!! Diagnosis: bone on bone in my left hip. A friend of mine, who was staying in the RV Park where we stay, was a nurse who worked at the hospital in Flagstaff. She told me about Dr. Randall, and how a team member of hers on the unit where she worked, had recently had Dr. Randall do her total hip replacement. As a nurse who spent her career in the operating room, that information helped me decide to place my trust in Dr. Randall and her team. My surgery went very well. My recovery was well coordinated, and PT put me back on the path to resume my normal activities well within the six weeks post op period Dr. Randall requested I give her, before she would be comfortable letting me return to CA. Two years later, I had the right hip replacement done in CA. I currently work out on the TRX suspension system at the gym 3 days and week, and walk daily to keep my joints active, and stay flexible and balanced. At my annual check up with my orthopedic surgeon in CA, he was so pleased with how strong I am.  At 75 years "young", I am so pleased to be in that position. I am so very grateful for the care and expertise of doctors who made it possible for me to continue to enjoy my current life style.”
    – Caroline B.
    Patient Rating:
    5
  • “The entire staff was very efficient and fast. At the same time, courteous and to the point. Dr. Randall's assistant met with me first, did all the necessary administrative duties. Then, Dr. Randall came in and did an examination and was able to tell me my problem was and follow-up actions. Everything I had heard about her was good and she lived up to the reports.”
    – Marsha H.
    Patient Rating:
    5
  • “The back pain I had experienced for years turned out to be bad right hip. Dr. Randall diagnosed quickly and recommended replacement. Pre-op group session explained risks and rewards. Surgery on a Friday (a non-event to me) and I walked on crutches from FMC mid-day on Sunday. Dr. Randall, her staff and nurses know how it is done!! Rehab helpful. Walking carefully and well after 2 weeks and almost back to normal in 5 weeks. I will gladly discuss this with any prospective patient or representative. JUST DO IT!!”
    – Joe B.
    Patient Rating:
    5
  • “Dr. Randall performed a great surgery replacing my left knee. I have recovered in minimal time with little to no pain. I recommend her highly and if my right knee needs replacing in the future, I will insist she be my surgeon.”
    – Kathryn D.
    Patient Rating:
    5
  • “This was my first appointment with Dr. Randall and I was really impressed. She is very personable, professional and extremely knowledgeable and gets right to the cause and possible actions.”
    – Barbara S.
    Patient Rating:
    5
  • “Dr. Randall is awesome. A perfect adjunct is Mark. He compliments her beautifully. I had surgery several years ago. Wish I had know what the problem was earlier but, if I had, I would never have met Dr. Randall. I recommend her to many people that are hurting (and at my age group) there are a lot. I hope I never have to have surgery again, but if so, I sincerely hope to be treated by Dr. Randall. Thank you so much for making me pain-free again.”
    – Charlene Y.
    Patient Rating:
    5
  • “Dr. Randall did two knee replacements for me. Has been two years since first knee and one year for second knee. I'm totally enjoying life doing things I was unable to do before. You can't hardly notice my scars. I'm so happy with Dr. Randle's expertise and great communication skills!!”
    – Leon R.
    Patient Rating:
    5
  • “New knee 4 years ago if it wasn't for the scar and the airline scanners I would forget that I have it (no pain). Thank you Dr. Randall.”
    – Leonard F.
    Patient Rating:
    5
  • “Excellence in every respect, from the scheduling to the surgery to the aftercare in the hospital. Great staff, and everyone is present and awake.”
    – Ruth J.
    Patient Rating:
    5
  • “Both knees (replaced) and one hip (replaced) working beautifully! Happily WALKING nine holes of golf @ 3 times per week. Amber Randall ROCKS!!!”
    – Carol L.
    Patient Rating:
    5
  • “Dr. Randall was highly recommended to me by several people I trust, including my family doctor, Wyatt Woodard. I had a hip replacement and she does the anterior method, which worked very well and I preferred. Dr Randall and her entire staff were very kind, thoughtful and professional, I received great care before and after, while at the Summit Center. I had the surgery 22 months ago and have had no problems and enjoy the new joint. I recommend Flagstaff Bone & Joint and Dr. Randall to future patients.”
    – Dan A.
    Patient Rating:
    5
  • “I didn't have my hip replacement surgery done in Flagstaff, but after a few years of having pain and not being able to lift my leg without great pain, I went to see Dr. Randall - her reputation was very good through all the people I knew who had surgery done by her. She took the time to look everything over, take an X-ray, and then prescribed physical therapy near my home in the Camp Verde / Sedona area. After a year of PT, I had no pain and this continues to this day. Dr. Randall and staff were helpful, compassionate, kind and informative.  Thank you.”
    – Hazelee R.
    Patient Rating:
    5
  • “Great communicator, gets right to the point, wants what's best for you.”
    – Joe G.
    Patient Rating:
    5
  • “Dr. Randall is always professional, caring and courteous in my visits with her.”
    – Lawrence J.
    Patient Rating:
    5
  • “Excellent doctor and staff. Dr. Randall put me back together after major problems. Wish I had known her first!!!”
    – Lois T.
    Patient Rating:
    5
  • “Dr. Randall is an excellent doctor and did a hip replacement on me in October 2015. My hip healed just fine and I was happy with the care I received.”
    – Lydia T.
    Patient Rating:
    4
  • “My surgery (RT knee replacement) went excellent including recovery. All my recovery appointments were outstanding. I have no complaints what so ever, I am very grateful & have nothing but my deepest appreciation & upmost respect for Dr Randall and her medical staff!!”
    – David C.
    Patient Rating:
    5

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