Patient Portal: Patient Feedback

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  Flagstaff Bone & Joint conducted a comprehensive patient satisfaction survey in the third and fourth quarters of 2006 and the first quarter of 2007.  The purpose of the survey was to measure patient perceptions of the work processes and provider/staff performance that affect satisfaction, loyalty, and willingness to refer others to the practice.  A total of 336 completed surveys were received and tabulated.

Survey Highlights from Dr. Moezzi’s Patients

See full survey results for Dr. Moezzi

Your Overall Satisfaction With:

 

Excellent

Very Good

Good

Fair

Poor

Our practice

85.0%

12.5%

2.5%

0.0%

0.0%

The quality of your medical care

87.5%

10.0%

2.5%

0.0%

0.0%

Overall rating of care

84.6%

15.4%

0.0%

0.0%

0.0%

 

 

Definitely
Yes

Probably
Yes

Don’t
Know

Probably
No

Definitely
No

Would you recommend the provider?

97.3%

0.0%

2.7%

0.0%

0.0%


Survey Highlights from Dr. Botti’s Patients

See full survey results for Dr. Botti


Your Overall Satisfaction With:

 

Excellent

Very Good

Good

Fair

Poor

Our practice

81.1%

16.2%

2.7%

0.0%

0.0%

The quality of your medical care

86.1%

11.1%

2.8%

0.0%

0.0%

Overall rating of care

86.1%

11.1%

2.8%

0.0%

0.0%

 

 

Definitely
Yes

Probably
Yes

Don’t
Know

Probably
No

Definitely
No

Would you recommend the provider?

91.2%

8.8%

0.0%

0.0%

0.0%



PATIENT TESTIMONIALS

Here is what our patients had to say about us in a recent survey:

skier“I really appreciate everyone’s (Dr. Moezzi in particular) help. Everyone on staff is very kind and everyone does a great job. Thank you for being awesome, caring, thoughtful and giving people!”

 

 

   

football“Dr. Botti has a real get back in the game approach. Fantastic style. The staff is great too.”


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